E-commerce Sales Administrator

Company: HR1 Client

Industry: Manufacturing

Location : Ha Noi

email: info@hr1vietnam.com

phone: 028-38252566


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Job description:

  • Communicate with users on social media platforms 
  • Answer questions about payment issues, refunds, exchanges or service support
  • Identify customer's needs and determine what/ how a customer wants a product to perform
  • Ensure website improvements by collaborating with agencies
  • Define and implement plans to achieve the key performance indicators (KPIs)
  • Develop content to drive more traffic to website
  • Coordinate with the marketing, operations or merchandising for increasing the performance

Qualifications: 

  • Strong communication in English involves four modes: reading, writing, speaking, and listening
  • Ability to both manage and prioritize multiple task
  • Have prior experience in customer service or related area
  • Use time wisely and willing to work overtime

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