DUTIES and RESPONSIBILITIES:
- Develop and lead a direct team of approximately 5-6 personnel across BD, sales, account, and product managers (regional recruitment support will be provided through HR).
- Develop localized business and sales goals with the leadership team, implement BD and sales processes and systems with the team from scratch.
- Supervise communications and collaborations internally with stakeholders in China, Singapore, Indonesia, and the Philippines.
- Provide team leadership to the newly hired team across sales, customer success, account managers, and business development hires, and set individual contribution targets.
- Become a company product expert utilizing prior knowledge of SaaS and cloud-based platforms.
- Translation of Group strategic initiatives into tactical operational strategy and decision-making on the ground.
- Ensure team members are trained when products are upgraded and new products are released
- Drive operational improvements, share best practices, seek and take action on improvement opportunities
- Provision of accurate forecasting, tangible strategic and operational plans, whilst revenue targets are being fulfilled.
- Work closely with company personnel in compiling “on the ground” sales reports, customer trends, and competitor information with the sales, BD, and customer service team members.
- Experience in building SaaS-based platforms and clientele portfolio from scratch
- Strong understanding of local retail and e-commerce market
- Strong business acumen and interpersonal skills
- Fluency in Simplified Chinese, English, and either one of the local languages (e.g. Bahasa)
- Demonstrated ability to engage and influence C-level executives across the region.
- Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences.
- Strong knowledge and experience of call center or telemarketing operations and technologies, including the latest industry best practices.
- Experience in hiring within the local market for team members
- Strong ability to lead multiple projects at the same time
- Ability to mentor and lead team members
- Strategic planning, program development, business forecasting experience, and “start-up” operational skills.
- Minimum 5 years experience in similar or relatable B2B industry with SaaS experience.
- Bachelor’s degree preferred
P: +84 028 3925 2566 | email@example.com
A: 12th Floor HDTC BUILDING, 36 Bui Thi Xuan Str., Ben Thanh Ward, Dist.1, HCM City