Operation Manager

Company: HR1 Client

Location : HoChiMinh

email: huy.nguyen@hr1vietnam.com

phone: +84 (0)919 724 427

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Job description:

  • Drive team to exceed customer expectations.
  • Provide exceptional support to customers, team members and shareholders.
  • Train the operation teams on the validity of management by metrics and with the team monitor all operation metrics.
  • Drive continuous improvement through trend reporting analysis and metrics management.
  • Assure that procedures and work instructions are efficient and not redundant.
  • Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are "best in field."
  • Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
  • Exchange knowledge and information with other in-house units and Copany facilities to ensure best practices are shared throughout the organization.
  • Ensure all sensitive and confidential information is handled appropriately.
  • Review all internal and external business plans, process changes, and personnel changes related to operation. Influence win/win outcome on unreasonable demands and bad plans.
  • Establish clear measurable goals and objectives to determine individual and team results (i.e. operational metrics, results against project timelines, knowledge of operational roles and responsibilities, personal development goals).
  • Provide ongoing feedback to Function Managers on team member's contribution to the Operation.


  • To be proficient and knowledgeable in-depth field of electronic manufacturing technologies.
    electronic manufacturing technologies.
  • Bachelor degree or above in business management, supply chain management or engineering;
    Minimum 8 years in supply chain management especially production & Manufacturing;
  • Engineering management in EMS or electronic manufacturing industry with at least 4 years at managerial position;
  • Excellent knowledgeable in all areas related to the function;
  • Dependable and conscientious in work performance;
  • Excellent command of English (oral & written);
  • Strong cross-functional communication and influencing skills;
  • Mature, proactive and willing to work under pressure.

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