GENERAL RESORT MANAGER

Company: HR1's Client

Location : Binh Duong

email: thach.nguyen@hr1vietnam.com

phone:


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Responsibilities

  • Sets goals and expectations for direct reports
  • Identifies leadership and fosters career development
  • Inspires and motivates team to achieve operational excellence
  • Creates a cohesive leadership team and positive business environment that consistently delivers results
  • Develops deployment strategies to market property in order to continue to grow market share
  • Supports the sales strategy by encouraging effective revenue management practices
  • Reviews the STR report, competitive shopping reports and using other resources to maintain an awareness of the property’s market position
  • Identifies key drivers of business success
  • Reviews sales goals and strategies to ensure alignment with positioning and pricing
  • Ensures capital expenditure funds are being budgeted and deployed effectively and within program
  • Holds staff accountable for successful performance in a positive manner
  • Utilizes an “open door” policy
  • Communicates a clear and consistent message regarding property goals to produce desired results
  • Fosters associate engagement to providing excellent service.
  • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures
  • Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation
  • Works collaboratively with various Homeowners Associations and Global Sales Offices to build and nurture strong relationships to aid the business objectives of the resort
  • Provides strategic direction and direct support to ensure the success of the group sales team.
  • Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction
  • Participates directly in risk management issues and prevention including legal and workers compensation
  • Ensures accurate revenue, expense and labor forecasts and execution
  • Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities
  • Participates in member relations to facilitate retention and acquisition

Requirements:

  • 5 years minimum experience as a General Resort Manager in an upscale environment
  • Previous experience in a similar environment and type of Resort preferable
  • Strong leadership skills
  • Excellent communications skills
  • Able to motivate team to provide best-in-class customer service
  • English Fluency
  • 10+ years of P&L responsibilities
  • Education preferred

 

Interested parties, pls send your resume with current, expected salary and day of availability in MS WORD format by clicking Here OR Apply to complete the application. Personal data provided by applicants will be used strictly for recruitment purpose

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