Application DevOps Lead, IT

Company: HR1's Client

Location : HoChiMinh


phone: +(84) 028 3925 2566

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  • Lead Application Team to deliver Application Level 1 and Level 2 support services.
  • Manage production service stability as per the Service Level Agreements: Availability, Response Time, Resolution Time, Reliability through strong collaboration with cloud, on-premises, and shared service hosting partners.
  • Adopt IT Service Management and Agile best practices and lifecycles for process workflows (Service request, incident, problem, change, defect, release management, Kanban, CI/CD).
  • Take ownership of all issues and outages, track and monitor issues progress until their completion and provide timely issue escalation to relevant audiences.
  • Understand the design of the applications; Technical troubleshooting of application and interfaces between app/web front end, middleware to database backend
  • Identify application optimization opportunities and provide advisory to vendors or partners to implement changes. 
  • Ensure that the quality of incident, problem and change records are of high standard which can withstand external scrutiny.
  • Ensure proper process workflow is followed in accordance with internal controls, compliance, and audit requirements.
  • Ensure all releases are successful and implemented with no production outages.


  • At least 8-10 years of working experience in similar roles in Investment Bank or Insurance industry.
  • Application Team Leadership Experience
  • Knowledge of IT Service Management Frameworks and Standards (e.g. CMMI, ITIL).
  • Application: Insurance domain. Mixture of in-house developed, COTS, SaaS based on technologies listed below
  • Operating Systems: Windows Server, Linux Red Hat.
  • Front End: Development - JavaScript, HTML, CSS; Framework – Angular JS, React, SharePoint, PowerBI
  • Back End: Java Spring, ASP.Net, PHP, Python
  • Database: Oracle, Mongo, DB2
  • Message Queues: Kafka, IBM WebSphere
  • DevOps: Infra - Azure, NGINX; Automation – BitBucket, Ansible, Bamboo, Confluence, JIRA, Jenkins; Virtualization – Docker, Kubernetes, VMWare
  • Sound understanding of Security Concerns around Build Pipelines and Cloud Hosting.
  • Knowledge of Build Pipelines and the various stages of a Pipeline


  • Languages Spoken and Written: Both English & Vietnamese (mandatory requirement)
  • A good understanding of insurance front, middle and back office operations, its associated processes, systems, controls, and deliverables.
  • A strong team player with excellent communication skills.
  • A performance driven individual with an ability to use initiative.
  • A self-motivated learner with an interest in understanding industry trends and technologies.


Further information will be discussed in the interview!
Interested candidates, please APPLY resumes as below

P: +84 028 3925 2566 | |
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